PhD level scientists are available to answer your questions from 6:00 AM and 5:00 PM Pacific Time, Monday through Friday

Ingenuity Systems offers its customers comprehensive product support between 6:00 AM and 5:00 PM PST (Pacific Time), Monday through Friday (excluding major holidays).  We staff PhD level scientists to help answer your difficult questions.  Their expertise can be accessed in two ways:

• Email us at support@ingenuity.com
• Telephone us at +1 (650) 381-5111

For more immediate help with questions regarding IPA, please refer to the Help section of the application. Our online Help pages contain all the resources you need to answer your questions or to get started, including:

• A step-by-step Tutorial that walks you through analyzing your data
• Videos to learn about the application
• Templates that can be used to format and upload your data
• Technical requirements for your computer
• A description of how IPA^® works
• Answers to FAQs
• Training Schedule
• Guidelines for Citing Use of Ingenuity in publications